Engagement
Knowledgeable . Personalized . Customized
Personalized - our owners and executive management are hands-on and regularly engage directly with you to provide pro-active contract cleaning services and advice which ensures the efficient management of your cleaning and hygiene needs
Customized – contract cleaning services, hygiene services and pest management solutions are tailored to suit your particular environment
From our first consultation with you, to the ongoing management of your cleaning, hygiene and pest management contract, you can look forward to a level of personalized service that is hard to match by any other service provider in the contract cleaning industry.
Planning
Flexible . Comprehensive . Constructive
Assessment - providing professional recommendations and feedback, even as your needs change, to ensure that your property is spotlessly clean and hygienic at all times
Resource management - planning and forecasting to ensure that we are able to provide reliable cleaning services and maintain affordability
Comprehensive cleaning, hygiene and pest management assessments, along with planning, management and stringent cost controls are what ensure the reliable delivery of our affordable contract cleaning services to you.
Service Delivery
Reliable . Diligent . Experienced
SLA's – cleaning, hygiene and pest management services are consistently delivered in line with the highest quality standards
Transparency - monthly reports and pro-active recommendations to help keep your property in tip-top condition
Pride - an efficient, professional team, committed to delivering contract cleaning services that exceed your expectations
Our proven ability to ensure the long-term retention of both clients and employees, bears testament to our success in delivering contract cleaning services that are of an exceptional quality standard and which won’t stretch your budget.
Quality Assurance
Reassuring . Consistent . Hands-on
Monitoring - daily supervision of on-site cleaners and routine site inspections
Quality checks - executive management personally conduct on-site quality checks and engage with clients regularly
Our talented people are provided the skills and authority to make practical decisions that ensure the ongoing successful delivery of our professional contract cleaning services.
Evolution
Current . Progressive . Resourceful
Training – continual up-skilling and specialized training of all employees to return the highest level of service to you
Trend watching - keeping abreast of local and international trends and technologies to deliver the most relevant contract cleaning solution
Never stagnant and always growing - our knowledge and experience increases day-by-day and we share these benefits with you, ensuring a positive return on your contract cleaning investment.
Accountability
Honest . Collaborative . Definitive
Monthly reporting - detailed reporting and the provision of recommendations to ensure that your property is maintained in perfect condition at all times
Daily management - owners and executive management oversee operations and service delivery on a daily basis and engage directly with you to maintain service levels of an optimal standard
Our transparency and honesty is the cornerstone to our ability to provide a contract cleaning service that is aligned with your expectations.